Michael Shank and Muscle and a Shovel offers a full refund of your purchase, minus shipping and handling fees, within 30 days if you’re not completely satisfied with the product, excluding the shipping and handling costs associated with your order.
Our Return Policy Requirements for Refund
- Book(s) must be in new condition
- Book(s) cover and pages must be free of wear, marks, tears, folded edges
- Book(s) must not contain any marks by the buyer/reader, such as: written notes, highlights, etc.
- We must receive the book(s) in the above condition within 30 days of your purchase
- A 10% restocking fee will be subtracted from your refund total
Orders Refused or Not Picked Up by Customer
If we receive a shipment that has been refused or not picked up by the customer, we will issue an automatic refund within 72 hours of receiving the returned order, minus a 35% restock fee (order + shipping cost).
Seller Return Policy
If your purchase is returned and meets all of the above requirements of our return policy, we will issue you a refund within 72 hours of receiving your return. You will be refunded the purchase amount of the book(s) excluding shipping and handling fees.